Our commitment
Inner Life Work makes resources for people who are often tired, overwhelmed, or working through something difficult. A site that is hard to use fails those people first. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across this website and to make our downloadable files as usable as their format allows.
We treat accessibility as ongoing work rather than a box that has been ticked.
What we have done
- Pages use real heading structure, so screen readers and keyboard users can navigate by section.
- Product images carry descriptive alternative text.
- The site works with the keyboard alone, and focus is visible as you move through it.
- Layouts reflow down to small screens without horizontal scrolling.
- Text can be resized in the browser without content being lost or cut off.
- Motion is kept restrained, and we respect the reduced-motion preference set in your operating system.
Known limitations
We would rather tell you what is not fixed yet than imply everything is:
- Text contrast. Some lighter body text on our ivory background does not yet meet the AA contrast ratio. This is being corrected across the site.
- Heading structure. At least one page currently has more than one top-level heading, which can make screen-reader navigation confusing. This is being corrected.
- PDF accessibility. Our downloadable resources are designed to be printed and written on by hand. They are not fully tagged for screen readers, and print-only editions are not machine-readable. Where a product offers a fillable edition, that edition is generally easier to use with assistive technology.
- Third-party components. Checkout, payment fields, and the email signup form are provided by outside services. We choose providers with accessibility in mind, but we do not control their markup.
If something does not work for you
Please tell us. Specific reports are far more useful than general ones, and we act on them.
Email support@innerlifework.com and, if you can, include:
- The page address where the problem occurs.
- What you were trying to do.
- The browser, device, and any assistive technology you were using.
We aim to respond within five business days.
Getting a resource in another form
If a product you have bought — or want to buy — is not usable for you in the format offered, email us. Depending on the product we may be able to provide the content in a plain-text or large-print form, or arrange a refund if we cannot make it work for you. There is no charge for an accommodation, and you do not need to explain why you need it.
Assessment
This statement reflects our own review of the site rather than a formal third-party audit. It was last reviewed on the date shown above, and we update it as issues are fixed or found.
Contact
Inner Life Work
Bitini Pannell, LPC
Texas, United States
contact@innerlifework.com